Shipping Methods:
At Aroma Xport, we specialize in exporting goods worldwide. We primarily operate under the terms of FOB (Free On Board) and CIF (Cost, Insurance, and Freight) Incoterms to ensure clarity and efficiency in our delivery process.
Delivery Process:
Upon confirmation of your order and receipt of payment, our team initiates the shipping process promptly. We carefully package your products to ensure they arrive safely and in optimal condition.
FOB Incoterm:
Under FOB terms, once the goods are loaded onto the vessel at the port of shipment, the responsibility shifts to the buyer. We coordinate with reliable carriers and freight forwarders to facilitate smooth transit.
CIF Incoterm:
For CIF shipments, we take responsibility for arranging and paying for transportation to the destination port, as well as insurance against the risk of loss or damage during transit. This includes handling customs clearance and documentation.
Shipping Locations:
We deliver our products to destinations worldwide, ensuring our customers can access quality goods no matter where they are located. Whether you are in Asia, Europe, North America, or beyond, we strive to meet your international shipping needs.
Delivery Times:
Delivery times vary based on the destination and shipping method selected. We provide estimated delivery times during the order confirmation process, taking into account factors such as shipping distance and customs clearance procedures.
Tracking and Updates:
Once your order is dispatched, we provide tracking information so you can monitor the progress of your shipment. This allows you to stay informed about the status of your delivery and estimated arrival time.
Customer Support:
Our dedicated customer support team is available to assist you throughout the shipping process. Whether you have questions about shipping options, need assistance with tracking, or require additional information, we are here to help.
Contact Us:
For any inquiries regarding our delivery policy or to discuss specific shipping requirements, please contact us at [email protected]. We are committed to ensuring a seamless and satisfactory shipping experience for our valued customers.
Understanding Incoterms:
Explore our detailed guide to Incoterms (International Commercial Terms) to understand how they define responsibilities and costs between buyers and sellers in international trade. Learn more about how choosing the right Incoterm can impact your shipping and logistics processes.